Refund Policy
Survival Ready Now – Refund, Return & Order Protection Policy
Effective Date: [Insert Date]
1. Commitment to Readiness & Customer Confidence
We aim to ensure every order meets preparedness expectations.
2. Return Eligibility Window
Returns accepted within 30 days after delivery.
3. Condition Requirements
Returned items must:
- Be unused
- Be in original packaging
- Show no signs of wear
4. Non-Eligible Items
Non-returnable:
- Used gear
- Clearance products
- Custom-configured items
5. Damaged / Defective Orders
Report within 7 days of delivery.
We will:
- Replace item
- Or issue refund
6. Order Cancellation
Allowed within 12 hours after purchase.
7. Return Authorization Process
Approval required before sending items back.
8. Refund Processing Timeline
Refunds processed within 5–10 business days after inspection.
9. Shipping Fees
- Customer pays return shipping
- We cover defective or incorrect items
10. Exchange Policy
Exchanges are limited to defective items.
11. Payment Delays
Refund timing depends on financial institutions.
12. Fraud & Abuse Prevention
We monitor return abuse and may restrict accounts.
13. Chargeback Policy
Customers must contact us before initiating disputes.